Frequently Asked Questions

If your question is not answered below, please call our office at (630) 690-4040.

What should I expect on the first visit?

This visit will last approximately 1.5 hours and consist of a history, examination, and clinical decision-making. If treatment is an appropriate option, details of the proposed plan will be discussed with the patient. If the patient is in agreement, self-care instructions will be given, allowing the patient to immediately begin “fixing” their problem.

What should I wear when I come in for my apointment?

Please bring or dress in clothing you are comfortable moving around in such as a t-shirt and sweatpants/shorts.

How do you sustain your clinical model of discharging patients quickly?

Our business is committed to our core values and principle of providing the highest quality care to our patients. Our incentive is simply to do what is best for the patient. Consequently, we are very selective about our participation in various insurance plans, as most have very low reimbursement rates. We strive to provide the best clinical care with exceptional customer service at affordable rates.

Our service and care is so unique and exceptional that our patients and local physicians continue to recommend us to others.

How long before I get better?

Most patients (about 90%) are discharged from our care in 6 or less visits.

I already had spinal surgery. Can you treat me?


I am scared of being adjusted. Do I have to have this?

No. Our approach focuses on self treatment. Chiropractic adjustments are not self treatment and therefore are used sparingly. Further, we only provide care that you desire.

Can I see you for headaches?

Yes. Many headache patients respond favorably to our treatment approach.

Do you offer massage therapy?

Yes, soft tissue massage can be a helpful part of a treatment program. We work with Body Sense Wellness Center. Check out their website www.bodysensewellness.com

I have a pinched nerve in my neck or back. Do I need surgery?

Probably not, as the majority of people with these conditions improve with appropriate conservative care. However, if progressive muscle weakness occurs, the individual may be a surgical candidate. If the pinched nerve is associated with any bowel or bladder dysfunction, an urgent surgical consultation is required.

Do you treat pain in areas other than the neck and back?

Yes. We see patients with extremity (e.g. shoulder, knee, elbow, wrist, hips) pain.

I have a pinched nerve. Can you help me?

Yes. The majority of these cases respond successfully with our treatment approach. We will rapidly discover non-responders and assist them in getting to the right provider.

My M.R.I. showed abnormalities (e.g. “arthritis”, “bulged disc”, “herniated disc”, “ruptured disc”) Can you help?

Yes, as spinal abnormalities are common, even in patients who feel good. The MRI is a highly sensitive test that often reveals abnormalities in patients who have no pain or the findings do not correlate to the patient’s pain. Spinal changes seen on an MRI are often related to age, like graying hair or wrinkling skin, not symptoms.